Ruth Steger, one of 260 property owners the Board of Assessor’s awarded abatements this year, said she’s waited three months to receive her $310.07 refund check.
While officials said Thursday an “emergency check” would be processed early next week through the tax collector’s office, Steger said she’s received “a complete runaround” amid conflicting reports about the process and the problem.
“I understand that the department is understaffed, but this is now double the time that I was told when I called in May,” Steger, of 3865 N. Main St., wrote in an e-mail.
“When I called the mayor’s office on Monday, I was told that it was the first time that they had heard that there was a problem, which I find hard to believe,” she said.
Steger said when she read an account Thursday about the number of abatements awarded, “I thought I couldn’t be the only one that hadn’t gotten their money [...]

Original post by Michael Holtzman